Privacy Policy

Mused ("we," "our," or "us") operates the musedart.com platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By using Mused, you agree to the collection and use of information in accordance with this policy.

We collect the following types of information:

• Account Information: When you sign up, we collect your name, email address, and profile image via Google OAuth. We do not store your Google password.
• Profile Information: Username, bio, website, location, and commission settings you provide.
• Uploaded Content: Artwork files, thumbnails, and metadata you upload to the platform.
• Commission Data: Commission requests, messages between artists and clients, revision history, and payment milestones.
• Payment Information: Payment processing is handled by Stripe. We do not store credit card numbers. We may store Stripe customer IDs, transaction records, and payout information.
• Usage Data: IP address, browser type, pages visited, and interactions with the platform for analytics and improvement purposes.

We use the information we collect to:

• Provide, operate, and maintain the Mused platform
• Process commissions, payments, and transactions
• Send you service-related communications (receipts, status updates)
• Improve and personalize your experience
• Generate AI-powered pricing suggestions using anonymized and aggregated data
• Detect, prevent, and address fraud, abuse, or technical issues
• Comply with legal obligations

We do not sell your personal information. We may share information with:

• Stripe: For payment processing. Stripe's privacy policy governs their use of your data.
• Cloud Service Providers: We use AWS for hosting, storage, and infrastructure. Data is stored in encrypted form.
• AI Providers: Commission descriptions and pricing data may be sent to OpenAI for AI-powered features. No personally identifiable information is sent beyond what is necessary for the feature.
• Commission Counterparties: Artists and clients can see each other's relevant information (name, messages, files) within a commission.
• Legal Requirements: We may disclose information if required by law or in response to valid legal process.

Your data is stored on secure servers hosted by Amazon Web Services (AWS) in the United States. We implement industry-standard security measures including encryption in transit (TLS) and at rest, secure authentication, and access controls. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and associated data
• Export your data in a portable format
• Withdraw consent for optional data processing

To exercise these rights, contact us at support@musedart.com.

We use essential cookies for authentication and session management. We may use analytics cookies (such as PostHog) to understand how users interact with the platform. You can control cookie preferences through your browser settings.

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

Mused is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Mused after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at support@musedart.com.